Privacy Policy

Effective Date: April 2025

Welcome to JTaskHub! Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services. By using JTaskHub, you agree to the terms outlined in this policy.

1. Information We Collect

When you sign up or use JTaskHub, we may collect the following types of information:

Personal Information: Name, email address, phone number, photo ID (for verification), and profile photo.

Payment Information: When you make or receive payments, we collect payment details through secure third-party providers.

Task Information: Details you provide about tasks you post or complete, including task descriptions, locations, budgets, and communications.

Technical Information: IP address, browser type, device information, and usage data when you interact with our platform.

2. How We Use Your Information

We use your information to:

Create and manage your JTaskHub account.

Facilitate communication between users (Taskers and Requesters).

Process payments securely.

Verify user identity and protect against fraud.

Improve and personalise your experience on our platform.

Send important updates, notifications, or promotional materials (you can opt out of marketing emails anytime).

3. Sharing Your Information

We only share your information in the following circumstances:

With other users when necessary to complete a task (e.g., sharing your profile details).

With service providers who help us operate our platform (e.g., payment processors, hosting services).

When required by law or to protect the rights, property, or safety of JTaskHub, our users, or others.

In the event of a business transfer (e.g., sale or merger), your information may be part of the transferred assets.

We do not sell, rent, or trade your personal information to third parties.

4. Data Security

We take reasonable steps to protect your information using industry-standard security measures. While no method of transmission over the internet is 100% secure, we are committed to maintaining a secure platform to safeguard your personal data.

5. Your Rights and Choices

You have the right to:

Access, update, or correct your personal information.

Delete your account and personal information (subject to legal and contractual obligations).

Opt-out of receiving promotional communications.

6. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyse usage patterns, and provide a more personalised service. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed.